Frequently Asked Questions
Q: How do I order the right color for my car?
A: Just enter your car’s year, make, model, and color code at checkout. If you’re not sure where to find your color code, check your driver’s door jamb, owner’s manual, or contact us—we’re happy to help!
A: Just enter your car’s year, make, model, and color code at checkout. If you’re not sure where to find your color code, check your driver’s door jamb, owner’s manual, or contact us—we’re happy to help!
Q: What if I can’t find my color code?
A: No problem! Reach out to us with your VIN or a photo of your car, and our color experts will assist you.
A: No problem! Reach out to us with your VIN or a photo of your car, and our color experts will assist you.
Q: What’s included in each kit or bundle?
A: Every product listing clearly shows what’s included—whether it’s just paint, a kit with clearcoat, or a complete bundle with prep materials. See the product description for full details.
A: Every product listing clearly shows what’s included—whether it’s just paint, a kit with clearcoat, or a complete bundle with prep materials. See the product description for full details.
Q: How long does it take to ship my order?
A: Most orders ship within 1–2 business days after we custom-mix your paint. You’ll receive tracking info as soon as your order ships.
A: Most orders ship within 1–2 business days after we custom-mix your paint. You’ll receive tracking info as soon as your order ships.
Q: Are your paints professional quality?
A: Absolutely! All paint is custom-mixed daily by certified pros using the same formulas trusted by body shops.
A: Absolutely! All paint is custom-mixed daily by certified pros using the same formulas trusted by body shops.
Q: What if my color is a tricoat, pearl, or candy?
A: Some color codes require a special 3-stage process and a small surcharge. If your color is a tricoat, we’ll contact you before mixing with full details—no work is started without your approval.
A: Some color codes require a special 3-stage process and a small surcharge. If your color is a tricoat, we’ll contact you before mixing with full details—no work is started without your approval.
Q: What if the color doesn’t match?
A: We mix your paint based strictly on the color code you provide, using the same process trusted by professional body shops. Because we do not have a physical sample of your car, a perfect match cannot be guaranteed.
By ordering, you acknowledge that color variations are possible and Colormatch Auto Paint Supply is not responsible for mismatches when no physical sample is provided. If you require a perfect match, we recommend providing a physical sample or consulting a local body shop.
A: We mix your paint based strictly on the color code you provide, using the same process trusted by professional body shops. Because we do not have a physical sample of your car, a perfect match cannot be guaranteed.
By ordering, you acknowledge that color variations are possible and Colormatch Auto Paint Supply is not responsible for mismatches when no physical sample is provided. If you require a perfect match, we recommend providing a physical sample or consulting a local body shop.
Q: Can I get help with application?
A: Yes! Each order includes instructions, and our team is available for expert advice—just reach out.
A: Yes! Each order includes instructions, and our team is available for expert advice—just reach out.